How to get to Summer Nights at Ashton Court

ADDRESS

Ashton Court Mansion
Ashton Court
Long Ashton
Bristol
BS41 9JN

BY BUS

Bus numbers 357, 358 and 359 from Bristol Bus Station to Portishead stop at the bottom of the Estate. It is then a 200m walk up Kennel Lodge Road to the event. Timetables are available from www.traveline.info, or call Traveline on 0871 200 2233.

If you are arriving by taxi please make sure you have made arrangements for your return journey in advance.
Local taxi companies:

V Cars 0117 925 2626
Yellow Cabs 0117 923 1515
Carbrite 01275 843101
County Cars 01275 341000
Port Marine Cars 01275 833434

BY CAR

Please follow AA highway signage

SAT NAV - For Picnic and Gold Circle tickets, please use postcode BS41 9LX. For Disabled and Hospitality please use postcode BS41 9JN.

PARKING

Parking is free and convenient. Patrons are asked to car share where possible.
Priority parking for blue badge holders is allocated nearest to the arena for disabled customers. Parking spaces cannot be reserved.

Coach parking is available at Church Lodge Car Park.

ACCESS POLICY

Priority parking for blue badge holders is allocated nearest to the arena for disabled customers. Parking spaces cannot be reserved.
Accessible toilets are provided at the main block of temporary toilets and at the picnic area for Gold Circle tickets holders.
Disabled guests may access the site from 5.30pm via the VIP & Hospitality Entrance.
Guide and Registered support dogs are welcome.
There are no steps to access the event site. Please be aware that Ashton Court is a country park, and so appropriate footwear is advisable

Further Concert Information

TIMINGS

On concert days there will be sound checks within the hours of 2pm – 5pm.
Hospitality Admissions at 5.30pm(Disabled guests may also access the site at this time)
Public Admissions at 6.00pm
Concert starts 7.30pm.

Concert ends with fireworks at 10.10pm.

All timings are appoximate.

GOLD CIRCLE

There are a limited number of Gold Circle reserved seats at the front of the arena, offering fabulous views of the stage. The Gold Circle area is enclosed by picket fencing allowing enough space for Gold Circle ticket holders to picnic on the grass inside the enclosure.  

Patrons in the Gold Circle are asked not to use umbrellas as this does block the view for other patrons in the rows behind. In the case of inclement weather all Gold Circle guests will be given free rain macs. 

No concessions/discounts/family tickets are available for Gold Circle seats.

GROUPS

Groups (parties of 10 and over on adult & child bookings) 10% discount
Tel: 0844 412 4650.
Coach drivers get in free.

CHILDREN

Children under 6 gain free entry. Children must be supervised by an adult at all time.

TICKETS FOR CARERS

Buying tickets for Carers/Companions: Ticket holders are entitled to one free ticket for an essential carer/companion to accompany them to the concert. Customers wishing to purchase a ticket for a disabled person and a complimentary carer/companion ticket should call the box office on 0871 231 0832. Please note that this ticket type is not available on line. See also Access information (link to travel and access information section)

REFUNDS/LOST TICKETS/RETURNS

We are unfortunately unable to offer refunds
We are unable to take back tickets for resale. Please take care of tickets as duplicates cannot be issued.
Inevitably, bad weather can affect any open-air event. Any decision to cancel will be taken at the advertised starting time. No refund will be given if a concert is started but later abandoned. 
Tickets will only be refunded if the event is cancelled by the promoter and as long as the ticket is returned within 28 days of the due concert date. The booking fee is not refundable under any circumstances. 
Tickets purchased by phone/internet will be sent out within 2 weeks of your ticket purchase. If tickets have not arrived after this time please call the box office on 0871 231 0832.
After 9am on 2nd July 2010 any tickets bought via phone/internet are to be collected from the on site box office on the day of the event from 5.00pm on each of the event days. 
After 9am on the day of a concert, any remaining tickets will be for sale on site only at Ashton Court. (Please note it will not be possible at this time to book by phone)
 

FOOD AND DRINK

A selection of quality food and drink will be available to purchase at the concert.

GENERAL INFORMATION

Seating is not provided except in the Gold Circle enclosure. Please bring your own folding chairs and picnic rugs. Out of courtesy to your fellow concertgoers, only low picnic tables are allowed.
For reasons of safety naked flames (ie. barbecues, candles, lanterns) are not allowed.
Gazebos and tents are not permitted.
Flash photography, videos and recording devices of any sort are not permitted.

Ticket holders consent to photography that may be used for promotional purposes.

For general information call The Ashton Park Ashton Court Visitor Centre on 0117 968 8294 or email info@ashtonsummernights.co.uk